Contact & Support

Use this contact channel for a reproducible tool issue, browser compatibility feedback, privacy question or correction to an APtester explanation. A browser test result alone is not a hardware diagnosis, and support cannot inspect the device remotely.

Email Inquiries

For a question or content correction, email the APtester support address below. Include the page URL and the wording or behavior you want us to review.

[email protected]

Bug Reports & Diagnostics

For a reproducible issue, include only the information needed to understand it:

  • Browser name and version, operating system, and the page URL
  • Relevant device type and non-sensitive settings, such as keyboard layout or audio output selection
  • Steps to reproduce, expected result, observed result, and whether another browser or device behaves differently

Local test sessions and safe reports

APtester does not intentionally upload raw diagnostic event streams or microphone samples from its tools, so support cannot retrieve a past test session. Describe the steps to reproduce and the expected versus observed result. Do not send passwords, full typing histories, private microphone recordings, device serial numbers or other sensitive information. Crop or redact screenshots before sending. Email is a separate, voluntary disclosure, not part of the local tool test. See the Privacy policy.